RSS Feed
Knowledgebase : Backup Procedure
Successware has the ability to automatically backup your data. SuccessWare's backup utility is designed to help you safeguard your data in the case of a Hard Drive failure, accidental data deletions, etc. One of the most critical pieces of data is your ...
BACKUP ERROR 1409 - Troubleshooting PLATFORM: Macintosh & Windows SUMMARY Error code 1409 happens during the backup process. It generally occurs from a read error on the specific files that are being backed up. In additon it can happen in the "wr...
Error codes: -4447, and -35 generally occur from the following causes: Not enough free space on the backup destination drive Read only permissions on the destination drive Other computer related permissions issues If you receive any of the above er...
ERROR: -120 BACKUP ON MACINTOSH: 1) Quit SuccessWare -  if it is running. 2) Control-click SuccessWare/SuccessWare Server application file in the Dock and click Show in Finder. 3) Control-click SuccessWare/SuccessWare Server application and choos...
Quit out of SuccessWare on all computers including the server. Navigate to your SuccessWare server folder. Hold down the control key and click on the SuccessWare Server Application file (it is the only file in your Main SuccessWare folder that has the...
Manual Restore Run SuccessWare or SuccessWare Server and immediately hold down the Option key until an Open File window appears. In the Option window, select Restore a backup file. Click Continue.  A Finder window will appear, navigate to your backup...
If you need to restore your backup file and integrate the backup log file please follow the steps below. * Open SuccessWare holding down the Option/Alt Key * Choose "Open the Maintenance and Security Center" (Last option on the list) * Click Conti...
Upon launching SuccessWare, you may receive a message stating that "the correct Log File can not be found"  If you receive this message, do the following. Click Create and save a new log file in your backup location.  Leave the name as it is (Succe...
Help Desk Software by Kayako successware.helpserve.com