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Knowledgebase : Multi-User
ERROR CODE 10115 This error simply means that the computers are not communicating with one another. TO RESOLVE THIS ISSUE: Make sure the server machine is turned on and is up and running. In addition, the SuccessWare Server software on that system ...
ERROR: -120 BACKUP ON MACINTOSH: 1) Quit SuccessWare -  if it is running. 2) Control-click SuccessWare/SuccessWare Server application file in the Dock and click Show in Finder. 3) Control-click SuccessWare/SuccessWare Server application and choos...
If you are experiencing an error: Lost communication with host, you may need to increase the "Time Out" on your server. On the server application of Successware: Select Successware click "Edit" Go to Preferences Click Client Server Change ...
We have seen this alert appear after a major power outage. If you are running multi user and upon launch the client application states "Not enough stack space" follow the steps below. On the offending client machine: Start up the client holding the sh...
Quit out of SuccessWare on all computers including the server. Navigate to your SuccessWare server folder. Hold down the control key and click on the SuccessWare Server Application file (it is the only file in your Main SuccessWare folder that has the...
PORT 19813 The SuccessWare Multi-user version uses Port 19813 for communication between the server and the client machines. This port must be open for this communication to work properly. If you are having trouble connecting your client machines t...
Upgrading your Single User Lease to a Multi-user Lease: Please visit our System Requirements page for Multi-user. This way you can make certain your systems are set up properly prior to moving to Multi-User. http://www.successware.net/downloads/downloa...
If you are experiencing random issues with SuccessWare shutting down on your system try the following 1) Quit out of SuccessWare on all machines 2) On each client computer, navigate through your Finder to the following location :Library:Applica...
If you are experiencing random issues with SuccessWare crashing on your system try the following 1) Quit out of SuccessWare on all machines 2) On each client computer, delete all folders named SuccessWare.4DC_XX_XX_XX_XX from the Application ...
Reinstalling SuccessWare First, you should make a back up by copying your entire SuccessWare folder to an external drive or cloud storage. *If you are on a PC, you will need to run the Uninstaller for SuccessWare, this is done in the Control Panel. Th...
If you are looking for a software to use for remote access into your studio computers, you may want to look at Logmein.com. This is an application that can be used to log into your computers at your office. Please keep in mind that this is not a product...
Please click on the following link to access SuccessWare Mac Downloads: http://successware.net/downloads/mac/index.html Always make a back up of your data file before you upgrade. You need to read and verify your system requirements to make sure the...
Please click on the following link to access SuccessWare Windows Downloads: http://successware.net/downloads/windows/index.html Always make a back up of your data file before you upgrade. You need to read and verify your system requirements to make ...
The datafile structure is the same for both Windows and Mac on any version of SuccessWare after 5.0 You can install download your entitled version of of SuccessWare and simply copy the data file to the new system and place it in the SuccessWare folder....
The main component of the multi-user version is the SuccessWare Server software. This software runs on one computer on your network and manages data file access for all users. To insure optimum performance, it is recommended that this server computer b...
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