If SuccessWare was moved to a different computer you may receive the
following error:
_THE SSL ENCRYPTION KEYS COULD NOT BE INITIALIZED BECAUSE THEY COULD
NOT BE RETRIEVED._
To fix this there are two files that need to be copied over from the
origi...
IF YOU NEED TO RE-CREATE YOUR SYNC ACCOUNT FOLLOW THE STEPS IN THE
ORDER LISTED BELOW.
Be sure to print or export any events on the Google SuccessWare
calendar that never Synced into SuccessWare, we do not want you to
loose any event information.
1)...
If you attempt to delete your Google account from the SuccessWare Sync
window and receive an error, follow the steps below.
You will need to log into the Google account thats not deleting, make
a new SuccessWare calendar, then go back to the SuccessWare...
ERROR: " google syncing process encountered an error while processing
the email account an internal error occurred the passed date/time
string is not in GMT (2011-08-11T13:00:00.000-05:00"
RESOLUTION:
This error message was put in to protect the int...
Quit out of SuccessWare before you upload your data file.
We have an account set up with Hightail.com for sending large files.
Go to the Hightail web site: https://www.hightail.com/
User Name: support@successware.net
Password: Success2016
Once you ...
HOW TO SET UP YOUR IPHONE FOR SYNCING WITH GOOGLE
The links below provides information on setting up your Iphone with
Google.
http://support.google.com/mail/bin/answer.py?hl=en&answer=138740
http://support.google.com/a/users/bin/answer.py?hl=e...
This support article is meant for users who are receiving the
following error when syncing a Google account with SuccessWare:
COULD NOT GET THE APPOINTMENTS FOR A GOOGLE CALENDAR. THE REQUESTED
RESOURCE IS NO LONGER AVAILABLE AT THE SERVER AND NO FO...
Error: USER NAME AND OR PASSWORD NOT CORRECT
If the above error occurs during the Syncing set up, even when you
have confirmed that it is correct, please check your Google account.
_DOES THE USER NAME HAVE TWO IDENTITIES WITH GMAIL? _
If you have o...
If one or more of your SuccessWare Google accounts were syncing fine
and now seem to have stopped syncing, try doing a manual sync:
1) Choose File > Syncing.
2) Select an account that is not syncing from the list.
3) Click Sync Now and answer an...
PLEASE FIND THE LINK BELOW FOR HAND HELD DEVICES:
HTTP://SUPPORT.GOOGLE.COM/CALENDAR/BIN/TOPIC.PY?HL=EN&TOPIC=13950&PARENT=1665163&CTX=TOPIC
If you are asked to track events on your Scheduler as a result of
Sync issues you can use the attached PDF to keep track of all
activity.
