Knowledgebase: E-mail
E-Mails containing Equal Signs at the end of each line
Posted by Jeff Grann (Import), Last modified by Judy Grann on 28 September 2009 10:20 PM
If you are seeing equal signs (=) at the end of lines in an email message sent from SuccessWare or its HTML attachment does not render properly in the email client application, it probably means you have one or more non-ASCII characters in your email message. These characters fall outside the normal ASCII character set. They are usually introduced by copying text from one application (like MS Word) and then pasting it into a SuccessWare email message. Some applications like Word produce these characters automatically to replace typed characters. For example, typing a double-quote character (") is changed to the non-ASCII, fancier version which is more "curly."

To send your email correctly, read through your email and change any of these "special" characters to their normal ASCII counterparts.

Special characters can be (and should be) encoded within HTML source code. That way they will be rendered correctly no matter what system it is displayed upon (Windows, Macintosh, Linux, etc.). See your HTML editor's documentation for more information.

You may need to be a little creative with the plain text portion of your message. For example, a bullet character could be changed to an asterisk (*).
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