Knowledgebase
Sending a File via Hightail.com
Posted by Stephanie Kano on 07 September 2017 03:45 PM

Quit out of SuccessWare before you upload your data file. 

We have an account set up with Hightail.com for sending large files.

Go to the Hightail web site: https://www.hightail.com/
User Name: support@successware.net
Password: Success2016

Once you are logged in, click the Send File button at the top right.
Send to: support@successware.net

In the Subject line and the Message area, enter your Studio Name.
Click the Laptop icon on the right and navigate to the main SuccessWare folder.

Select the SuccessWare.4dd file, click Open.

Click Next.

Click the Sent It button

**Placing your information in the Subject line with the message insures that we know who the file is coming in from. If that information is missing, it could delay our efforts in assisting you.




SK-03/17

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