Knowledgebase
Print Session 6.3.1 - Updated Report
Posted by Judy Grann on 28 December 2016 10:41 PM

There is a bug in 6.3.1 that causes order totals and notes to be printed in the wrong position when printing a session with multiple orders (Session > Modify Session > Print Sessions).  It will be fixed in 6.3.2, but we can fix it in 6.3.1 for any clients who are having trouble by doing the following:

1) Download <http://www.successware.net/downloads/misc/Session.hmReports.zip>.

2) Unzip the file.  The resulting file is named Session.hmReports

3) If you are running:

--------------------------
SINGLE-USER / MAC:
--------------------------

   a) In your SuccessWare folder, right click SuccessWare.app and choose Show Package Contents.

   b) Open Contents > Database > Resources > Report Formats.

   c) Copy the downloaded Session.hmReports file into the Report Formats folder.  Say "yes" when asked if the current file should be replaced.

--------------------------
MULTI-USER / MAC:
--------------------------

   a) In your server's SuccessWare folder, right click SuccessWare Server.app and choose Show Package Contents.

   b) Open Contents > Server Database > Resources > Report Formats.

   c) Copy the downloaded Session.hmReports file into the Report Formats folder.  Say "yes" when asked if the current file should be replaced.


--------------------------
SINGLE-USER / WINDOWS:
--------------------------

   a) In your SuccessW folder, open Database > Resources > Report Formats.

   b) Copy the downloaded Session.hmReports file into the Report Formats folder.  Say "yes" when asked if the current file should be replaced.

--------------------------
MULTI-USER / WINDOWS:
--------------------------

   a) In your server's SuccessW folder, open Server Database > Resources > Report Formats.

   b) Copy the downloaded Session.hmReports file into the Report Formats folder.  Say "yes" when asked if the current file should be replaced.

-----
Jeff Grann
SuccessWare, Inc.

(0 vote(s))
This article was helpful
This article was not helpful

Comments (0)
Post a new comment
 
 
Full Name:
Email:
Comments:
Help Desk Software by Kayako successware.helpserve.com